Events Gear App
Vendors
Events Gear is committed to protecting the privacy and data of all vendors using our platform. We adhere strictly to Kenya’s Data Protection Act 2019, the Cybersecurity and Cybercrimes Act, and other relevant regulatory frameworks governing technology and data in Kenya. As a B2B platform, we ensure transparency, control, and security for all vendor-related data collected and used on our systems.
i. Data Collection
Events Gear is fully certified and licensed by the Office of the Data Protection Commissioner of Kenya. We only collect the personal and business information essential for verifying and listing vendors on our platform. This includes, but is not limited to:
• Vendor name or business name
• Contact person’s name
• Phone number and email address
• Business registration documents (e.g., permits, IDs)
• Service category and offerings
• Business location
• Subscription and payment details
Our collection methods are transparent and necessary for verifying the authenticity and existence of the vendors we list. This helps us maintain a trusted marketplace for event organizers.
ii. Data Usage
Vendor data is used solely to support platform operations and improve service delivery. This includes:
• Verifying vendor identity and qualifications
• Displaying vendor profiles and listings to users
• Processing subscriptions and payments
• Facilitating direct communication between vendors and event organizers
• Providing analytics and insights to help vendors grow their business
• Tailoring promotional content or feature placement for visibility
We do not sell or share vendor data with unauthorised third parties.
iii. Data Protection
Events Gear employs industry-standard safeguards—physical, technical, and managerial—to protect vendor data from unauthorised access, alteration, or misuse. Our security infrastructure is regularly reviewed and updated to respond to emerging threats and to align with best practices.
iv. Data Disclosure
We do not disclose vendor data to third parties without your express consent, except when:
• Required by law, regulation, or government request
• Necessary to complete payment or system integrations through licensed third-party services (e.g., payment gateways)
• Needed to fulfil technical services such as cloud hosting or SMS verification—only from compliant, secure providers
v. Vendor Rights
As a vendor, you have full rights over your data:
• Right to access and review the data you’ve submitted
• Right to correct or update inaccurate information
• Right to request data deletion (subject to retention laws)
• Right to withdraw consent for marketing communications
• Right to file a complaint regarding misuse of your data
All requests related to your data can be submitted via our Help & Support section or emailed to support@eventsgear.co.ke.
vi. Data Retention and Deletion
We retain vendor data only as long as necessary to operate the platform and comply with legal and accounting requirements. Once no longer needed, your data is securely deleted or anonymized. For terminated accounts, data is retained only as required by law before deletion.
vii. Compliance and Enforcement
We follow strict internal protocols aligned with the Data Protection Act of Kenya and are fully accountable to the Office of the Data Protection Commissioner. Vendors with privacy concerns can report directly to this office or contact our compliance team. Events Gear is committed to timely, fair, and transparent resolution of all privacy-related concerns.
viii. Changes to the Privacy Policy
Events Gear may update this Privacy Policy as platform features evolve or in response to new laws. Significant changes will be communicated through email or in-app notifications. We encourage vendors to periodically review this policy.
Consent
By registering and listing your business on Events Gear, you acknowledge and agree to the terms of this Privacy Policy. Your trust is essential, and we are committed to earning it by safeguarding your business and personal information.
Users
Privacy Policy – Events Gear
At Events Gear, we are committed to safeguarding the privacy and personal data of all our users. We comply fully with Kenya’s Data Protection Act (2019), the Cybersecurity and Cybercrimes Act, and all other applicable laws regarding digital data protection and privacy.
1. Data Collection
We collect only the personal data that is necessary for the proper functioning of the Events Gear platform. This may include:
• Name
• Email address
• Phone number
• Location
• Event preferences or service interests
• Any other details submitted during registration or interaction with the platform
We ensure full transparency and will always inform you why your data is being collected and how it will be used.
2. Data Usage
Your data is used solely to:
• Operate and improve the platform
• Match you with relevant vendors or services
• Communicate with you (e.g., confirmations, updates)
• Support customer service and resolve issues
• Provide relevant promotional or feature updates (based on preferences)
We never use your data beyond the scope necessary for delivering these services.
3. Data Protection
We use industry-standard security technologies and practices to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
• Secure server infrastructure
• Encryption during transmission
• Regular security audits
• Controlled access within our team
4. Data Disclosure
We do not sell or share your personal data with third parties unless:
• Required by law
• Necessary to deliver a service (e.g., SMS verification, cloud storage, payment gateway support)
• You’ve given explicit consent
Third-party providers used are thoroughly vetted and compliant with relevant data protection regulations.
5. User Rights
As a user, you have the right to:
• Access your personal data
• Correct inaccuracies
• Request deletion of your data
• Object to certain uses of your data
• Request data portability
You may contact us at support@eventsgear.co.ke to exercise any of these rights.
6. Data Retention and Deletion
We retain your data only for as long as necessary to:
• Provide our services
• Fulfill legal and regulatory obligations
After this period, your data is securely deleted or anonymised in accordance with applicable law.
7. Compliance and Enforcement
Events Gear is officially certified by the Office of the Data Protection Commissioner of Kenya. Our compliance measures are regularly reviewed, and any concerns or complaints can be directed to the ODPC or to us via email. We are committed to resolving issues quickly and respectfully.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Major changes will be communicated via:
• Our website
• In-app notification
• Email (where applicable)
We encourage all users to review this page periodically.
Consent
By using Events Gear, you acknowledge and agree to the terms outlined in this Privacy Policy.